Questions form for interviews

• What is your role and daily job in the company ?

• Do you have disruptions in your supply chain?

• What are the most important supply chain disruptions/anomalies you face at your company ?

[Supplier disruptions cause big delays and inefficiencies in the supply chains]

—SUPPLIER VERSION—

• Do you face disruptions caused by suppliers ?

• How often does it occur ?

• How many suppliers do you have ?

• Can you describe us the last time it happened ?

• How did you react to it ?

• What was the cause of the disruption ?

• Did you measure the cost induced by this disruption ?

• Are you spending time to find solutions to mitigate the risks ?

• Are you tracking and storing the disruptions ?

• Do you have an accurate prediction of the risk of a supply delivery ?

• Would it be an important information to have a more reliable estimate of this risk ?

• How long is needed to be able to react in order to prevent those disruptions ?

• How often do you communicate your forecast changes to your suppliers ?

• Would it be useful to have more visibility of the status of your order at the supplier ?

[ Inaccurate short-term sales forecasts is impacting the supply chain : stocks-out, too much stocks, missed sales ] 

—DEMAND VERSION—

• Does it matter for your company to have an accurate short-term forecast ?

• How reliable are you for the near-term forecast ?

[Pitch]

• [If the person is enthusiast] : How can we move forward ? Would you be ok to provide to us data so that we can do a POC exercise ?

• Do you know anybody we should talk to ?

• What should we have asked that we did not during this meeting ?