Itochu
Created | |
---|---|
Created By | |
Type | |
Property | |
Facilitators | |
customer | |
date of interview | |
Participants |
User interview: https://www.notion.so/Itochu-Apr-28th-2021-8ef1eb6338464998a0de7d4789b80339
Pricing from 11/05/21

Approach:
1. Start with a small scope
2a. Expand to more business to Japan
2b. Expand to Africa for 1000 products (Patrick)
ERP: SAP is used
Sponsor Silvie
- 30+ years of experience
- Former demand planner)
- Now responsible for innovation
Key Stakeholder Valerie
- 29 years of experience
- Sales person + Demand planning
- Objective: Replace her Excel to know how much to replenish with suppliers
- Currently customer forecast is only source – they are not able to challenge the numbers
- Suffers under a lot of pressure
- 30 products
Demo: Already done to all users
- a lot of questions on the App
- many questions on the data
Next steps
- Understand their data set-up → prep for project
- Understand how their process
Silvie is expecting to have a paper with the Flowlity benefits for internal communication.